Writing Tip Sheet

  1. Plan and organize.
    1. Identify the objective of the communication - To give clear directions? To solicit feedback? To tell or to sell? To obtain information?
    2. Assemble all materials.
    3. Identify the readers and their characteristics.
    4. Based on your objective and readers determine:
      • How to structure the document
      • Key phrases to use
      • Level of complexity
      • Method/media for distribution
      • Method/media for obtaining feedback such as agreement, questions, completed form

  2. Use a proven standard structure for the type of communication you are developing.
    1. Format and layout
    2. Regulations compliancy
    3. Industry best practices
    4. Terminology and phrasing
    5. Size of fonts and fields

  3. Ensure that your readers' response is the one you want.
    1. Monitor employee activity in following directions given.
    2. Solicit feedback in as "frictionless" a manner possible.
    3. Follow up by soliciting readers' responses at several points in time.


   Now all you need is a writer or coach to -

  • Develop the models for communications you need
  • Help you get started using those models creatively and effectively
  • Give supportive and creative feedback to your own communications
 

Phone: 813-546-1113
Email:  trude@diamondwrite.com

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